Welcome to Trust Mark Trades, operated by Trust Mark Trades Ltd ("Trust Mark Trades", "we," "us," or "our"). These Terms and Conditions govern your use of our website and mobile application (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please do not access or use our Platform.
1.1 "Platform" means the website and mobile application operated by Trust Mark Trades, which serves as an online directory and review site to help users find trusted local trades companies.
1.2 "User" refers to any individual or entity that accesses or uses the Platform.
1.3 "Trades Companies" refers to local trades companies listed on the Platform.
2.1 Eligibility: You must be at least 18 years old and have the legal capacity to enter into agreements to use our Platform. By accessing or using the Platform, you represent and warrant that you meet these eligibility requirements.
2.2 Verification Process: We verify local companies listed on our Platform through document verification, including insurance and business registry documents. We reserve the right to turn down accounts from being submitted or remove existing accounts if they do not meet our verification requirements.
2.3 License: We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for your personal or internal business purposes. You may not modify, reproduce, distribute, or create derivative works based on the Platform.
3.1 Trades Companies: The Platform serves as an online directory and review site that helps users find trusted local trades companies. We verify trades companies listed on our Platform to ensure they meet our requirements. However, we do not endorse or guarantee the quality of services provided by trades companies listed on our Platform. Users are solely responsible for evaluating and selecting trades companies based on their own criteria and preferences.
3.2 User Reviews: Users may submit reviews and ratings of trades companies based on their experiences. By submitting a review, you represent and warrant that the review is accurate, truthful, and based on your personal experience with the trades company. We reserve the right to moderate, edit, or remove reviews that violate these Terms and Conditions or our review guidelines.
4.1 Prohibited Activities: You agree not to engage in any of the following prohibited activities:
a. Violating any applicable laws, regulations, or third-party rights;
b. Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity;
c. Accessing or using the Platform in any manner that could damage, disable, overburden, or impair our servers or networks;
d. Attempting to gain unauthorized access to any portion of the Platform or any systems or networks connected to the Platform;
e. Interfering with or disrupting the operation of the Platform or the servers or networks used to make the Platform available;
f. Engaging in any conduct that restricts or inhibits any other user from using or enjoying the Platform; or
g. Using the Platform for any unlawful or unauthorized purpose.
5.1 Ownership: The Platform and its content, including but not limited to text, graphics, logos, images, and software, are owned or licensed by Trust Mark Trades and are protected by copyright, trademark, and other intellectual property laws.
5.2 Use of Content: You may access and view the content on the Platform for your personal or internal business purposes only. You may not copy, modify, reproduce, distribute, or create derivative works based on the content without our prior written consent.
6.1 Privacy: Your use of the Platform is subject to our Privacy Policy, which governs the collection, use, and disclosure of your personal information. By using the Platform, you consent to the collection and use of your information as described in the Privacy Policy.
7.1 No Warranties: THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8.1 Limitation: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE PLATFORM.
9.1 Indemnity: You agree to indemnify, defend, and hold harmless Trust Mark Trades and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with your use of the Platform or violation of these Terms and Conditions.
10.1 Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of laws principles.
10.2 Dispute Resolution: Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through arbitration administered by the London Court of International Arbitration (LCIA) in accordance with its rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
11.1 Modification: We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Platform. Your continued use of the Platform after the posting of revised Terms and Conditions constitutes your acceptance of the changes.
If you have any questions or concerns about these Terms and Conditions, please contact us at c.s@trustmarktrades.com. Thank you for using Trust Mark Trades!