Safety & peace of mind for homeowners

What you can see before you book

A good decision starts with clear information. On a verified Trustmark Trades profile you can typically see:

• Name and business details.
• Verified badges for insurance, ID and video profile where available.
• A short description of the services they offer.
• Photos or videos of previous work.
• Reviews and ratings from other homeowners.

This helps you build a picture of who will be arriving at your property before you say yes to the job.

What we check behind the scenes

We run background checks on tradespeople before we show them as verified. This includes looking at insurance, ID and video profiles.

You can read the full detail on how we vet tradespeople.

Simple safety tips on the day

Even with checks in place, it is wise to follow basic safety steps when meeting a tradesperson for the first time:

• Check that the person matches the profile you saw online.
• If you feel unsure, ask to see ID or confirmation of their business name.
• Keep valuables out of sight where possible.
• If you ever feel uncomfortable, you can end the visit and contact us.

Trustmark Trades is designed to give you more control and more information, but we always encourage you to follow your instincts too.